Star Windows (Midlands) LTD
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What is FENSA?


FENSA stands for the Fenestration Self-Assessment Scheme. Following Government encouragement, FENSA has been set up by the Glass and Glazing Federation (GGF) and other industry bodies in response to Building Regulations for double glazing companies in England and Wales.



An independent report commissioned by the Government found FENSA to be the most successful of all competent person schemes to date in the UK, across all industries. FENSA is the leading brand trusted by consumers, all Local Authorities, industry and Government.

FENSA is the industry standard for replacement window and door installers self-certifying compliance with the building regulations.

Here is why you should look for the FENSA logo when having replacement windows and doors fitted in your property:

How do I know if my New Windows COMPLY with current building regulations .

When replacing windows and doors, homeowners must comply with current thermal performance standards and ensure they get a certificate from FENSA or Local Authority Building Control. FENSA enables companies that install replacement windows and doors to self-certify compliance under these Building Regulations without the need for a separate assessment from Building Control.

What if I own properties under different Local Authority duristiction

You do not have to register your window or door installation with the local authority yourself. Not only is the FENSA approach much faster and easier – it will also save you up to £250!
  • - Compliance with the Building Regulations without the added cost and time of arranging assessment by Building Control
  • - If you own properties across different local authorities – for consistency of quality and price, you are able to use the same FENSA installer for all installations, as they can work in all Local Authority jurisdictions
Confidence in FENSA installers:
  • - FENSA is the brand trusted by all local authorities, industry and government.



         Fensa Certificate 

  • This will be sent by FENSA directly to you to demonstrate compliance, vital in the event you need to sell your house
  • If you have lost your FENSA certificate – it is quick and simple to re-order online from this website, or simply call the team
  • The FENSA team can offer support to your solicitor when tracing missing certificates during the sale of your property
  • Replacement certificates for historical installations carried out since this requirement has existed within Building Regulations can also be reordered.

How can I spot the COWBOYS

An independent report ommissioned by the Government found FENSA to be the most successful of all competent person schemes to date in the UK, across all industries.Vetting: All FENSA registered companies are continually re-assessed by an independent inspection body to ensure consistency of Building Regulations adherence and service.
◦Nearly 9000 companies nationwide have joined FENSA which include glazing companies, builders, national and smaller home improvements companies, local authorities, housing associations, property developers. If all these companies trust and use FENSA, consumers can too. If all these companies trust FENSA, homeowners can too.
◦FENSA does not demand any specific brand of insurance from its installers – homeowners and installers have freedom of choice over insurance providers whose policies are underwritten by ‘different’ insurance companies (FENSA is not insurance-led)
◦FENSA proactively protects consumers from the cowboys – not only by withholding the scheme from those unable to pass FENSA’s independent assessments; but also by reporting to Local Authorities and Trading Standards companies who erroneously claim FENSA registration, to enable prosecution.
◦Customers are able to provide a rating score for installers on the feedback form.

Are Warranties worth the paper......

Guarantee or Warranty:
FENSA Registered Businesses must provide the customer with a guarantee or warranty to cover the cost of completing rectification work in respect of defect.


Star Windows

16 Rolfe Street,



B66 2AA

Opening times:

Mon:  7am to 5pm

Tues:  7am to 5pm

Wed:  7am to 5pm

Thurs: 7am to 5pm

Fri:      7am to 5pm

Sat:    7am to 1pm


Emergency number

In case of emergency, you can contact us  at the following number:


Tel: 0121 5558333

Mob: 07956673236


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